Amazon Area Manager Practice Test

What type of communication skills does the speaker prioritize during discussions with team members?

1. Assertive and demanding

2. Passive and distant

3. Active listening and communicative

4. Authoritarian and rigid

The correct answer is: Active listening and communicative

The focus on active listening and communicative skills reflects the importance of understanding and positively engaging with team members. Active listening involves fully concentrating on what is being said, responding thoughtfully, and providing feedback, which fosters a more inclusive and collaborative environment. This approach enables the speaker to build rapport and trust within the team, encouraging open dialogue and ideas to flow more freely. Communicative skills also encompass clear and effective expression of thoughts and feelings, which helps in ensuring that all team members are aligned on goals and expectations. This fosters a culture of transparency and mutual respect, where everyone feels valued and heard. The prioritization of these skills indicates a leadership style that values team input and collaboration, essential for successful team dynamics and achieving common objectives.